ANSWERS TO YOUR QUESTIONS

DO YOU SHIP TO MY COUNTRY?

Yes, we ship worldwide.

HOW LONG DOES DELIVERY TAKE?

After your order is ready, delivery takes around 1-3 business days.

HOW MUCH ARE THE SHIPPING COSTS?

All orders from $79 we ship for free.

WHAT'S THE MATERIAL USED FOR WOOL ART PRODUCTS AND WHY?

We create all products from the highest quality superfine merino wool, which has many outstanding benefits. Merino wool is natural, soft, breathable, and hypoallergenic. It regulates body temperature and is static, and fire-resistant. Merino wool is also a biodegradable and renewable resource.

HOW TO TAKE CARE OF THE PRODUCTS?

Merino wool is a delicate material so we recommend dry cleaning only. Pure merino wool products will shed a bit in the beginning. Shedding is a natural process for all pure wool products, like alpaca, mohair, and cashmere. After some time, the shedding stops. Remove the little fluffs easily with your hands. As merino wool is a heat resistant material, you can iron it a high temperature if needed.

WHAT'S THE WEIGHT OF THE BLANKETS?

Blanket weight depends on the size of the. Smaller blankets weight around 1-4 kg while very larger ones can weigh up to 9 kg.

WHAT TO DO IF A KID OR PET ATE THE WOOL?

Even though our merino wool is organic, due to its inedible nature - we recommend to get medical help immediately.

HOW DO I PLACE AN ORDER?

You can place the order in our shop.

HOW DO I PAY FOR MY ORDER?

We accept all major Credit Cards, Apple Pay and PayPal.

HOW IS MY ORDER MADE?

It's completely handmade. Due to this reason, please note that it takes 1-3 days for us to create your order.

CAN I RETURN MY ITEM?

You can return your purchase under conditions that are described in our refund policy section.